Does it book appointments or dispatch a technician?
It sends qualified leads to the booking link you already use, so a meeting can land on your calendar. It does not check availability, confirm an appointment, or dispatch anyone.
An AI SDR for HVAC companies
Qualify service requests and get qualified jobs onto your booking link—even while your team is out on a call.
KituSDR puts an AI SDR on your HVAC website. It engages homeowners, asks qualifying questions from your services and policies, captures lead details, and sends qualified requests to the booking link you already use.
Saves a request for a person to follow up. It does not book a meeting.
BEFORE THE SERVICE CALL
Qualify the questions that come before a service call
Homeowners often ask these before they book. The SDR answers from the services, areas and policies you supply, then sends a qualified request to your booking link.
Homeowner
Do you service my area?
Assistant
I can only use the service areas this business supplied. If yours is not listed, I can save your details for the team.
Homeowner
Do you install heat pumps?
Assistant
I answer from the services this business supplied. If heat pump installation is not included, I will not guess.
Homeowner
What does your maintenance plan include?
Assistant
I use the maintenance plan this business wrote down, including what is covered and what is not.
Homeowner
How do I book a furnace tune-up?
Assistant
I can share this business’s booking link. Opening it does not confirm a time or send a technician.
Move a qualified request toward a meeting
Some homeowners would rather ask a question before they fill out a form. The SDR collects lead details, asks what your team needs to qualify the job, and sends ready requests to the booking link you already use. Your existing scheduling stays in place.
- A question before a form
- Lead details saved for your team to follow up
- Your existing booking link, shared as a link
- The scheduling you already use stays in place
Built around your business information
Supply your website, documents and FAQs. Review and update them, then test common questions before the SDR uses them.
- Services you offer
- Locations you serve
- Maintenance plans and policies
- How homeowners should get in touch
HOW IT WORKS
From your content to a qualified meeting
- 01
Create and configure the SDR
Create your account and set the SDR up for your business, including the welcome and the lead details a qualified job should include.
- 02
Add your website, documents and text
Add pages, documents and your own text. Review what was imported before the assistant uses it.
- 03
Install the website chat and test it
Install the chat widget and try the questions homeowners ask. Qualified visitors are sent to your booking link.
- 04
Review inquiries and follow up on leads
Read new inquiries and follow up on the lead details that were captured.
PRICING
Starter for an HVAC SDR
$149USD / month
Starter · 250 conversations / calendar month
The website channel is chat. Voice and video on the plan are for the owner workspace, not the website widget.
Your first subscription payment is eligible for a refund when you request it within seven days.
Growth, Scale and annual billing are on the pricing page.
View all plans
Read our Terms, Privacy Policy and Refund & Cancellation Policy.
Questions to settle first
What if our content does not cover the question?
Do not rely on information you have not supplied. Review the questions visitors ask and add the missing services, areas or policies.
Can the website assistant use voice or video?
The website channel is chat only. Voice and video are in the owner workspace, not on your website.
What about emergencies?
This is not an emergency or diagnostic tool. Keep emergency instructions visible on your website, separate from the chat. A gas leak or similar emergency goes to emergency services, not to a contractor through the assistant.
A WALKTHROUGH WHEN YOU WANT ONE
See how an HVAC SDR would work on your site
Saves a request for a person to follow up. It does not book a meeting.